Terms of service

1. Who we are

This online store is called Animekill. For any questions, email us at support@animekill.shop.

2. Scope

These terms govern purchases made on this website. By placing an order, you confirm that you have read and accept them. If you are a consumer, nothing stated here limits the rights granted to you by law.

3. Products and information

We describe our products as accurately as possible. Technical specifications are those provided by the manufacturer and photos are for guidance only.

4. Prices and payment

Prices are shown in euros and include VAT. Shipping costs are shown at checkout before you confirm your order. Payment is processed securely through Shopify and its payment providers.

5. Purchase process

The contract is concluded when you receive the order confirmation email. We may cancel an order if there is an obvious pricing error or the item is out of stock; in that case we will refund the full amount.

6. Shipping

Delivery times and costs are detailed in the Shipping policy.

7. Withdrawal and returns

You have 14 calendar days from receipt to withdraw from the purchase. See the procedure in the Refund policy.

8. Warranty

Products come with a 3-year legal warranty from delivery, in accordance with Royal Legislative Decree 1/2007.

9. Sizes and colours

The measurements on each product page are a guide and may vary by 1-3 cm. Colours may look slightly different depending on your screen.

10. Data protection

We process your data in accordance with our Privacy Policy.

11. Applicable law

These terms are governed by Spanish law. If you are a consumer, you may go to the courts of your place of residence and file a complaint with the consumer services of your region.